Shipping Policy

My Store works to process and ship orders as efficiently as reasonably possible. Shipping options, costs, estimated delivery times, and available destinations are displayed during checkout when applicable.

Orders are generally processed after payment has been successfully received and verified. Processing times may vary depending on product availability, order volume, holidays, weekends, and other circumstances. An order may require additional processing time if information provided by the customer is incomplete or requires verification.

Once an order has been shipped, customers may receive tracking information when tracking is available for the selected shipping method. Tracking information may take some time to become active after the carrier receives and scans the package.

Estimated delivery times are provided as estimates rather than guaranteed delivery dates. Actual delivery may be affected by carrier delays, weather, holidays, customs procedures, incorrect addresses, transportation disruptions, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address at checkout. My Store is not responsible for delays, additional charges, or failed delivery resulting from incorrect or incomplete address information provided by the customer.

For international shipments, where available, customers may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Such charges are generally outside our control and may vary according to local regulations.

If a package appears to be significantly delayed, lost, or delivered incorrectly, please contact us at Support@Duasinlora.shop with your order number and tracking information. We will make reasonable efforts to assist with the shipping issue.

If an item arrives damaged, customers should contact us promptly and, where possible, provide photographs of the package and product so that we can review the situation.

Shipping restrictions may apply to certain products, locations, or delivery services. Any applicable restrictions will be communicated during the ordering process when reasonably possible.